Questions about tracking, cancelling and changing orders
Once your order has been dispatched, you’ll receive an email with your tracking details that you can use to follow your orders progress. You can also login to your Wax London account to find the tracking for all your recent orders here: Account | Wax
Our warehouse looks to get all orders dispatched as quickly and efficiently as possible, which only allows a narrow window of time to cancel or amend orders from our side. If your order has been placed, but not yet dispatched, we will try to make a c
If your order hasn’t arrived when you were expecting it to, please check the following:. Have you received a dispatch confirmation email from us? (it's worth double checking your Junk/Spam folders!). Check the tracking link (this can be found on your
All of our prices are subject to changing, so for this reason we’re unable to offer price adjustments.