Payment
Questions about payment methods, discount codes, gift cards, and pricing
What payment methods do you accept?
We accept all the major credit and debit cards, as well as Paypal and Klarna. You can also pay with a gift card, which can be purchased online.
What currencies do you accept?
You can pay for your Wax purchase in your local currency.
My discount code isn’t working
Ask the customer which discount code they are using. Advise the customer to make sure that their discount code is entered without any spaces. Please note, our discount codes are case sensitive. Most of our discount codes can only be used once per cus
Can I return my gift card?
All gift card purchases are non-refundable.
Is it safe to order online?
When trusting us with your information, we want you to feel confident in our security measures. To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic,
Price Matching Policy
When a customer asks if we can price match. Inform them we work hard to offer fair and competitive pricing across our collections. While we understand that our stockists may occasionally run their own promotions or sales, we do not offer price matchi